The most popular FAQ: How do I get my JANM Member discount when I place an order online?
You must be an active member (if you are not sure when your membership expires, you can email us and we will check for you.)
Active JANM Members can get a 10% discount on eligible items purchased online.
At checkout, enter the code: JANM MEMBER. Your discount will appear if your membership is active in our system. There are no additional discounts on sale items or certain other products (memberships, Courtyard engravings, for example)
If the code does not work, email us at firstname.lastname@example.org with your name, membership number and expiration date. We will make note of your active membership and send you a link to complete the discounted transaction.
If you forget the code, please notify us immediately at email@example.com. We will need to edit your order and you may experience a delay in processing/shipping your order as a result. By remembering to use the discount code, you will save time and your discount will automatically be applied to all discountable items in your order.
AND IF YOU ARE NOT A CURRENT MEMBER, READ ON!
Membership in JANM provides numerous benefits (*including 10% off eligible JANM Store purchases!), and supports our mission to promote understanding and appreciation of America’s ethnic and cultural diversity by sharing the experiences of Japanese Americans. Become a new Member, renew your Membership, or share JANM with a friend or loved one by giving a Gift Membership. Join today and submit your order and we will send you a revised invoice with your member discount.
Membership purchases and donations to JANM are not refundable.