On-site pick up will resume February 5, 2025
The JANM Store is now offering onsite pick-up for orders placed online. Just select “Pick Up” at checkout. You will receive a notification email when your order is ready for pick-up. Pick-up is by appointment only! Please reply with the date and approximate time you will be picking up your order. We ask that you pick up your order no later than 10 days after it is ready. If your reply is not received within one week, or you cannot pick up your order within 10 days, your order may be canceled.
We DO NOT guarantee same-day pick-up. Orders received by 3:00 p.m. on a business day will usually be available for pick up by the next available pick-up date. When you arrive at the entrance to the Museum, please call the Store at 888.769.5622, and one of our Sales Associates will bring out your order.
Please allow an extra day for pick-ups on Thanksgiving weekend and the week before Christmas.
We require that you make an appointment for pick up. Appointment times are
Tuesday-Saturday 12 p.m. - 5 p.m.
Days and hours available for a pick up (subject to change without prior notice).
We are Closed on Sundays and Mondays.
Pick-up is unavailable on the following days:
- Martin Luther King Jr Day
- Presidents' Day
- Memorial Day
- Juneteenth
- Independence Day
- Redress/Civil Liberties Act Anniversary
- Labor Day
- Indigenous People's Day
- Election Day
- Day before Thanksgiving
- Thanksgiving
- Christmas Eve
- Christmas Day
- New Year's Eve
- New Year's Day
