JANM WILL CLOSE FOR RENOVATION BEGINNING JANUARY 6, 2025.
Visit JANM on the Go for more information. Orders can still be placed online and over the phone. Onsite pickup has been temporarily suspended.
FAQs
Active JANM Members automatically get a 10% discount on eligible items purchased online as long as you are using the same email address that is associated with your
membership. Email us at museumstore@janm.org
with your name, membership number, and expiration date. We will activate your
account and send you a link to complete the discounted transaction.)
Don’t worry, Just email us and let us know that you think you are a member and we can email you the status of your membership. Or you can call us at our toll-free number (1.888.769.5559) during business hours and we can look it up for you.
Active members automatically get their member’s discount. No code is necessary as long as you use the same email that is associated with your membership. See above for problems with your discount.
Yes. If you purchase a membership along with your merchandise order, you will receive your discount immediately. The discount only applies to discountable items (e.g. membership is not discountable.)
In addition to membership,you can also support the mission and programs of the National Museum by making a donation or honoring a child with a Children’s Courtyard inscription, both of which can be made online. You can also request that we not apply your member discount to your order
Yes. To order by phone, call us toll-free at1.888.769.5559, Tuesday-Saturday, 11 a.m.-5 p.m. PT.