Shipping & Handling
Shipping & Handling
Standard deliveries within the continental U.S. are sent via UPS Ground or USPS Priority Mail from Los Angeles, California. Delivery time varies depending on location and product availability but generally takes from 3-10 business days. You will be advised of a delay on shipping that exceeds 30 days.
Standard shipping to Hawaii, Alaska, Puerto Rico, Virgin Islands, Guam and APO (or other military address) will be charged an additional $3 fee, and is generally sent via USPS Priority Mail.
See below for shipping rates.
For quicker delivery, we offer a RUSH service. RUSH orders are generally shipped via UPS 2-Day and take 2 business days for delivery. Orders using the RUSH delivery option that are received by noon PST, Tuesday-Friday will be shipped the same day. Orders received after 12:00pm will be shipped on the next business weekday. Please note that we are closed on Mondays. RUSH delivery is available within the 50 United States, but it is not available to PO Boxes and military addresses. Shipping and handling for RUSH delivery to Hawaii or Alaska may be charged an additional $3.
See below for shipping rates chart.
Media Mail is a less expensive shipping option, but it is available for orders that include books, CDs, and DVDs only. Media Mail is only available in the 50 United States and is shipped via the United States Postal Service.
The shipping/handling charge is $4.95 for the first item in your order, and $1.00 for each additional item.
If you are ordering a gift that you wish to receive in time for holiday delivery, please visit our Holiday Shipping Recommendations page for suggested ordering deadlines.
For orders that are to be shipped outside the United States, you will be sent an email that includes your shipping options and costs. Your order will not be shipped until we receive your reply to this email accepting one of the offered shipping options. Shipments to international addresses generally take about 1-2 weeks for Express Mail delivery and 2-4 weeks for Priority Mail.
OUT OF STOCK ITEMS
If we expect an out of stock item is going to take more than two weeks to be re-stocked, we will notify you by phone or email. If other items on your order are in stock, we will automatically ship them ahead and send the backorder when it becomes available. You will not be charged for your backordered item until it is shipped. You will not be charged extra shipping fees.
There are no shipping/handling charges on contribution amounts (Memberships, Children’s Courtyard, General Donations).
Shipping & Handling Rates
StandardStandard shipping & handling rates (based on order subtotal after applicable member discount). For Hawaii, Alaska, PO Boxes, APO (and other military addresses), Puerto Rico, Virgin Islands, Guam or other address within the continental United States not deliverable via UPS Ground, add $3.00 additional charge.
RushRush delivery rates (based on order subtotal after applicable member discount). For Hawaii and Alaska, add $3.00 additional charge. No rush delivery available to PO Boxes, APO (or other military addresses), Puerto Rico, Virgin Islands, Guam or other address within the continental United States not deliverable via UPS.
Media MailMedia Mail rates (based on the number of books, CDs and DVDs in your order.) Media Mail is available within the 50 United States only. The first item will cost $4.95 to ship with $1.00 added for each additional item.